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	<title>Generate Success &#187; Internet Marketing</title>
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	<link>http://www.generatesuccess.co.uk</link>
	<description>Online tips &#38; Advice for Business Success</description>
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		<title>Generate Business Success &#8211; Get ranked #1 in Google</title>
		<link>http://www.generatesuccess.co.uk/anyone-can-be-ranked-1-in-google-how-to-improve-your-website-ranking/285</link>
		<comments>http://www.generatesuccess.co.uk/anyone-can-be-ranked-1-in-google-how-to-improve-your-website-ranking/285#comments</comments>
		<pubDate>Wed, 01 Jun 2011 06:52:41 +0000</pubDate>
		<dc:creator>Terry Lane</dc:creator>
				<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[SMEs]]></category>
		<category><![CDATA[Small Business]]></category>

		<guid isPermaLink="false">http://www.generatesuccess.co.uk/?p=285</guid>
		<description><![CDATA[Anyone can be ranked #1 in Google &#8211; How to improve your website ranking
As the World Wide Web has become more popular with businesses all over the world, it has proven more difficult to rank a website on the first page of Google and other search engines through natural or organic listings.  It can still [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_288" class="wp-caption aligncenter" style="width: 460px"><a href="http://www.generatesuccess.co.uk/files/2011/06/buzzin-fly-generate-business-success.jpg"><img class="size-full wp-image-288" title="buzzin-fly-generate-business-success" src="http://www.generatesuccess.co.uk/files/2011/06/buzzin-fly-generate-business-success.jpg" alt="Generate business success - get ranked #1 in Google" width="450" height="301" /></a><p class="wp-caption-text">Generate business success - get ranked #1 in Google</p></div>
<p><strong>Anyone can be ranked #1 in Google &#8211; How to improve your website ranking</strong></p>
<p>As the World Wide Web has become more popular with businesses all over the world, it has proven more difficult to rank a website on the first page of Google and other search engines through natural or organic listings.  It can still be achieved, but can depend on the strength of your competition and whether the company is using so-called ‘white hat’ (legal and moral) strategies.</p>
<p>So when you next receive an email or cold call guaranteeing #1 in Google, be cautious but open-minded.  I believe it is better to be candid and honest with all my clients.  I will not guarantee something I cannot be absolute on.  But by aiming at #1, even if you don’t make it,  you will make your website more focused and achieve a much higher ranking than if you leave it to chance.</p>
<p>The SEO (search engine optimisation) tips below will give your company website focus which, if followed correctly, will strengthen your position in Google’s natural listings – the main list you do not pay for!</p>
<p>To begin&#8230;look at your website from your customers point of view</p>
<ol>
<li>Make a list of words that you think your target audience would type into Google to find your website.  This list may not include the same words as you would use to find the site yourself, so it is important to consider the terms your customers would use. These words are known as your ‘keywords’.</li>
</ol>
<p>2.    Now separate the keywords so each page, product and service has its own short, concise list.</p>
<p>3.    Narrow each list down to between 6 – 10 keywords.</p>
<p>4.    Add the keywords to the page content 6 times or more.  Reiterate the keywords where possible being careful not to interrupt the flow of the text.  Also include them in the page titles and any page associated filenames, such as images, videos etc.</p>
<p>5.    When including images, be sure to add keywords in the image caption and ‘Alt Text’ description (this text shows when you place your mouse over the image).</p>
<p>6.    Finally, get as many good quality, relevant websites to link to your website pages.</p>
<p>With links from authoritative websites and well written content that includes focused keywords, Google will increase the ranking of your pages.  Once your pages are ranked in the top 10 (first page of Google) it will be easier for you to get better quality sites to link to your website.</p>
<p>Lastly, don’t give up too soon.  This may take some time.  Furthermore, don’t stop once you have achieved your goal.  It’s tough at the top; and if you don’t keep a focus then one of your competitors will only too gladly take your place!</p>
<p>Many businesses do not have the time to spend on managing their website which is why companies like Buzzin Fly undertake <a title="Internet Marketing Campaigns" href="http://www.buzzinfly.co.uk/buzzin-fly-internet-marketing" target="_blank">successful internet marketing campaigns for small businesses</a>.</p>
<p>For more information visit <a title="Buzzin Fly - SEO &amp; Internet Marketing" href="http://www.buzzinfly.co.uk" target="_blank">www.buzzinfly.co.uk</a>.</p>
<p><script type="text/javascript"><!--
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google_ad_height = 60;
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<script type="text/javascript" src="http://pagead2.googlesyndication.com/pagead/show_ads.js"></script>
</p>
<p></p>
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		</item>
		<item>
		<title>5 Tips to increase your website’s search engine ranking</title>
		<link>http://www.generatesuccess.co.uk/5-tips-to-increase-your-website%e2%80%99s-search-engine-ranking/205</link>
		<comments>http://www.generatesuccess.co.uk/5-tips-to-increase-your-website%e2%80%99s-search-engine-ranking/205#comments</comments>
		<pubDate>Fri, 26 Nov 2010 09:54:51 +0000</pubDate>
		<dc:creator>Terry Lane</dc:creator>
				<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[SEM]]></category>
		<category><![CDATA[SEO]]></category>

		<guid isPermaLink="false">http://www.generatesuccess.co.uk/?p=205</guid>
		<description><![CDATA[Your company website needs to look professional and give the right first impression and be easy to use and quick to load each page.  But once you have your website it needs to be visible if it is going to be used as a successful marketing tool and reach out to new customers.
There cannot be [...]]]></description>
			<content:encoded><![CDATA[<p>Your company website needs to look professional and give the right first impression and be easy to use and quick to load each page.  But once you have your website it needs to be visible if it is going to be used as a successful marketing tool and reach out to new customers.</p>
<p>There cannot be any guarantee that your website is going to be ranked #1 in Google so beware of anyone who wants you to part with money for such promises.  But what I can confidently predict is that if you are not doing the following, then by doing so you will increase the ranking of your website exponentially.</p>
<p>1.    Make a short list of keywords and key phrases that you would type into Google to search for one of your closest competitors.  The more refined your words are, the more targeted your website will be.</p>
<p>2.    Refine your list to the point where you have a maximum of six keywords or phrases for each separate page &amp; make sure keywords are included in each title.</p>
<p>3.    Make sure the keywords also appear at least four times in the main content of the page.</p>
<p>4.    Include images on each page and use the same keywords in the image filenames and also add the keywords to the image Alt Text, and if possible the image caption too.</p>
<p>5.    Most importantly, get other good quality sites to link to your website.  Blogs rank high in Google so consider targeting blogs as part of any inbound linking strategy. Google is based on strategic linking and inbound links are very important.</p>
<p>I don’t want you to think by following these five simple steps you will automatically appear in Google and other search engines ranked #1 or even on the first page for more popular keywords, but if you are not undertaking the above, then I am confident you don’t stand a chance.</p>
<p>For more information on <a title="SEO &amp; Internet Marketing" href="http://www.buzzinfly.co.uk/buzzin-fly-internet-marketing" target="_blank">Search Engine Optimisation (SEO) &amp; internet marketing</a> visit www.Buzzinfly.co.uk.</p>
<p><script type="text/javascript"><!--
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<script type="text/javascript" src="http://pagead2.googlesyndication.com/pagead/show_ads.js"></script>
</p>
<p></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Search Engine Optimisation for Online Success</title>
		<link>http://www.generatesuccess.co.uk/search-engine-optimisation-for-online-success/147</link>
		<comments>http://www.generatesuccess.co.uk/search-engine-optimisation-for-online-success/147#comments</comments>
		<pubDate>Wed, 21 Apr 2010 15:01:49 +0000</pubDate>
		<dc:creator>Edwin Huxley</dc:creator>
				<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[SEM]]></category>
		<category><![CDATA[SEO]]></category>

		<guid isPermaLink="false">http://www.generatesuccess.co.uk/?p=147</guid>
		<description><![CDATA[When I started building websites back in 1996 part of the process was to teach small business owners that having a company website was the way ahead and not just the latest fad.
At the same time I was fortunate in that my position was in a marketing and not a design department.  That way, I [...]]]></description>
			<content:encoded><![CDATA[<p>When I started building websites back in 1996 part of the process was to teach small business owners that having a company website was the way ahead and not just the latest fad.</p>
<p>At the same time I was fortunate in that my position was in a marketing and not a design department.  That way, I got to learn how to websites needed to work as a promotional tool rather than look pretty.</p>
<p>So when internet marketing became a buzzword, I was already there!</p>
<p>With the growth and importance of web-based search engines such as Google came a whole new discipline -<strong> SEO (search engine optimisation)</strong>.</p>
<p><strong>Search Engine Optimisation is crucial to every business success</strong></p>
<p>Once you have a professional-looking design and the functionality is working correctly, you need to constantly market your business online.  Keep regularly updating your website and business blog. Fresh content keeps both the search engines and potential customers interested and aware of your products and services.</p>
<p><strong>SEO (Search Engine Optimisation)</strong><br />
An ongoing SEO (Search Engine Optimisation)<strong> </strong>program is vital.  Don’t think a one-off ‘makeover’ is going to be enough.  The search engines are looking for your website and blog to continually add relevant, authoritative and good quality in-bound links.</p>
<p>Furthermore, once you start to receive high ranking for popular keywords, your competitors will also be attempting to leapfrog you in the rankings.</p>
<p>There is plenty of help at hand as search engine marketing is big business in 2010 and so it is crucial to setup a good ongoing working relationship with an <a title="SEO company" href="http://www.usonetworks.com" target="_blank">SEO company</a> you can trust.</p>
]]></content:encoded>
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		<title>5 tips for success with Google Adwords PPC</title>
		<link>http://www.generatesuccess.co.uk/5-tips-to-successful-with-google-adwords-ppc/103</link>
		<comments>http://www.generatesuccess.co.uk/5-tips-to-successful-with-google-adwords-ppc/103#comments</comments>
		<pubDate>Fri, 13 Feb 2009 14:15:10 +0000</pubDate>
		<dc:creator>Terry Lane</dc:creator>
				<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[PPC]]></category>
		<category><![CDATA[SEM]]></category>

		<guid isPermaLink="false">http://www.generatesuccess.co.uk/?p=103</guid>
		<description><![CDATA[Setting up a Pay per Click (PPC) campaign with Google AdWords is relatively simple.  But setting up a successful campaign that will earn you money and not cost you a fortune, is less simple.
Here are five tips to help a small business to set up a successful Google Pay per Click (PPC) campaign.
1. Don’t only [...]]]></description>
			<content:encoded><![CDATA[<p>Setting up a <strong>Pay per Click (PPC) </strong>campaign with <strong>Google AdWords</strong> is relatively simple.  But setting up a successful campaign that will earn you money and not cost you a fortune, is less simple.</p>
<p>Here are five tips to help a small business to set up a successful Google Pay per Click (PPC) campaign.</p>
<p><strong>1. Don’t only use broad match keywords</strong><br />
Google offer three ways in which your PPC advert can be included in a search listing &#8211; broad match, phrase match and exact match.  By default the keywords use a broad search.  This will give you the most traffic, but it will be unqualified and result in quantity not quality leads.</p>
<p>Broad match catches all searches looking for one or more of the keywords you have listed; whereby a phrase match will only include your campaign if all the keywords are included in the search.</p>
<p>An exact search will only list your PPC campaign if the search exactly matches your keywords.</p>
<p>Read <strong><em><a title="How to be successful with ppc" href="http://www.buzzinfly.co.uk/blog/how-to-get-better-results-from-ppc/491" target="_blank">How to be successful with PPC</a></em></strong> for a more detailed explanation.</p>
<p><strong>2. Mistyping the URL or Landing Page address will cost you</strong><br />
Be very careful when adding the PPC campaign destination URL or what’s known as a Landing Page.  If you mistype your website landing page address you will pay for the traffic being sent to a non-existent page.</p>
<p>Google will take some time to report this problem.  So always test your links from within the Google AdWords admin.  That way you can be confident the link is working and will not be charged for testing the link.<br />
<strong><br />
3. Google’s Content Network isn’t good with a small budget</strong><br />
By default, your new campaign will not only show on relevant Google searches, it will also be included throughout Google’s Content Network.  This means your advert will show on blogs, websites, other search engines and web directories.</p>
<p>Google’s Content Network can work depending on the campaigns, but the traffic will be less focused and therefore more quantity than quality.  Therefore, this is best avoided for campaigns with a small budget or low profit margins.</p>
<p><strong>4. Separate your PPC keywords list &amp; setup smaller campaigns</strong><br />
Setting up one campaign with a long list of keywords is another way of throwing money away.  You need to divide keywords into small associated lists and create several smaller campaigns.</p>
<p>Your campaigns can then focus on a few specific keywords and use those keywords in the title and body of the relevant PPC campaign.</p>
<p>Google will reward your campaigns for relevancy.  More keyword-targeted campaigns will also receive a stronger CTR (Click through Rate); meaning your campaigns will receive a higher percentage of quality traffic.  All of which will increase your campaign ranking.</p>
<p>In many cases where I have been asked to turnaround a badly setup PPC campaign I see one generic campaign with a list of hundreds of keywords using broad match.  In many cases the PPC campaign has been setup using automated PPC software.</p>
<p><strong>5. Target your PPC campaigns by using negative keywords </strong><br />
Once you have created smaller, more focused PPC campaigns with specific keywords you will also need to add a list of ‘negative keywords.’</p>
<p>A negative keyword is a way of further concentrating a search with any keyword matching.  For example, if you were a finance company offering a factoring service, and your keyword list including the word factor, you would want to exclude any searches for, say X Factor or Max Factor.</p>
<p>To add negative keywords to your keywords list you need to add a hyphen before each keyword:<br />
-x factor<br />
-max factor</p>
<p>Negative keywords, along with an effective keyword matching strategy will allow you to focus your PPC campaigns which in turn will offer you much greater success with Google AdWords.</p>
]]></content:encoded>
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		<item>
		<title>Internet Marketing and How To Beat The Recession</title>
		<link>http://www.generatesuccess.co.uk/internet-marketing-and-how-to-beat-the-recession/101</link>
		<comments>http://www.generatesuccess.co.uk/internet-marketing-and-how-to-beat-the-recession/101#comments</comments>
		<pubDate>Tue, 27 Jan 2009 11:33:33 +0000</pubDate>
		<dc:creator>Terry Lane</dc:creator>
				<category><![CDATA[Business Promotion]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[SEM]]></category>
		<category><![CDATA[SEO]]></category>

		<guid isPermaLink="false">http://www.generatesuccess.co.uk/?p=101</guid>
		<description><![CDATA[At last! This week the government “officially” confirmed the UK is now in a recession.  Something all businesses have known since well before Christmas. But now the credit crunch is affecting all UK business, no matter what size, what advice can I give you to not only survive the recession but to positively improve your [...]]]></description>
			<content:encoded><![CDATA[<p>At last! This week the government “officially” confirmed the UK is now in a recession.  Something all businesses have known since well before Christmas. But now the credit crunch is affecting all UK business, no matter what size, what advice can I give you to not only survive the recession but to positively improve your business while doing so?</p>
<p>All UK businesses are looking to cut costs, spend less and hang on to their customers. But while certain expenditure can most certainly be contracted or cut altogether, whether a corporate golf day or lunch time visits to Marks And Spencer, there’s one area that many businesses look to cut when I recommend they increase their budget spend, especially in times like these.</p>
<p>Internet Marketing will help your business by attracting more customers through visibility.</p>
<p>Furthermore, as businesses stop trading you will need to be accessible, easily found on the web and listed high in Google, if you are going to capitalise on gaining their clients.</p>
<p>For those of you without a company website – where have you been?</p>
<p>Your business not only NEEDS a website but a professional looking, highly functional website should be at the hub of every business marketing plan.  Not having a company website is almost as bad as having a badly designed website!</p>
<p>For those businesses with a good website, you need to promote it with an internet marketing strategy. Internet Marketing should be responsive to your business and sector requirements, but must always include a strong strategic link building focus and an emphasis on ranking as high as possible in Google for your specifically targeted keywords.  Inbound links, topic relevancy and site authority all go towards ranking your website higher.</p>
<p>Now, if you are already employing an internet marketing consultant or company to manage your online marketing but are not getting a ROI (Return On Investment) or new business from this service, then it’s time to question whether they are doing a good job!</p>
<p>Many so-called SEO companies have sprung up in the past 2-3 years in the UK are not experts in the field of web marketing.  Most use automated tools and send pages of next to useless data showing SEO (Search Engine Optimisation), but this is not going to help you or your business without a managed strategy and analysis.</p>
<p>What your business needs is an internet marketing program being managed by experts who manually monitor and recommend what is right for your business to acquire more visibility, more traffic, more leads, and ultimately more customers; and the most important consideration is to analyse the results.  To do so, your online marketing strategy will need to <a title="Harness the power of web analytics" href="http://www.buzzinfly.co.uk/blog/are-you-harnessing-the-power-of-website-analytics/467" target="_blank">harness the power of web analytics</a>.</p>
<p>Armed with a good website analytics tool and an <a title="internet marketing expert team" href="http://www.buzzinfly.co.uk/buzzin-fly-internet-marketing" target="_blank">expert internet marketing team</a> to build, monitor, manage and offer recommendations, your internet marketing program will help you  to beat your competitors and survive the recession.</p>
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		<title>How to keep ahead of your competitors in 2009</title>
		<link>http://www.generatesuccess.co.uk/how-to-keep-ahead-of-your-competitors-in-2009/99</link>
		<comments>http://www.generatesuccess.co.uk/how-to-keep-ahead-of-your-competitors-in-2009/99#comments</comments>
		<pubDate>Tue, 13 Jan 2009 19:01:48 +0000</pubDate>
		<dc:creator>Terry Lane</dc:creator>
				<category><![CDATA[Business Planning]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[SEM]]></category>
		<category><![CDATA[SEO]]></category>

		<guid isPermaLink="false">http://www.generatesuccess.co.uk/?p=99</guid>
		<description><![CDATA[If 2008 was a tough year in business for you then I can only see more businesses going bankrupt in 2009.
To help start the year off on the right path, here is some free internet marketing advice to help you get and stay ahead of your business competitors.
Free Advice Free Offers
Entice your website and blog [...]]]></description>
			<content:encoded><![CDATA[<p>If 2008 was a tough year in business for you then I can only see more businesses going bankrupt in 2009.</p>
<p>To help start the year off on the right path, here is some free internet marketing advice to help you get and stay ahead of your business competitors.</p>
<p><strong>Free Advice Free Offers</strong><br />
Entice your website and blog visitors by offering special incentives; and there’s no better way to grab someone’s attention than to include the word FREE!</p>
<p>Offer free advice, free postage, free information.  Things you know your competitors are charging their customers for.  Be honest, and traffic will grow.</p>
<p><strong>Search Engine Optimisation is vital to your business success in 2009</strong></p>
<p>You need to constantly market your business online.  Keep regularly updating your website and business blog. Fresh content keeps both the search engines and potential customers interested and aware of your products and services.</p>
<p>Set up regular Google Alerts for your company name and any products and services with recognisable or trademarked names.  This way you can monitor what is being written about your business, good or bad!</p>
<p>Similarly, <a title="ice rocket" href="http://www.IceRocket.com" target="_blank">www.IceRocket.com</a> &amp; <a title="Serph.com" href="http://www.Serph.com" target="_blank">www.Serph.com</a> are websites that allow you to track who is publishing copy that may affect you, your name and your business.</p>
<p><strong>SEO (Search Engine Optimisation)</strong><br />
An ongoing SEO (Search Engine Optimisation)<strong> </strong>program is vital in 2009.  Don’t think a one-off ‘makeover’ is going to be enough.  The search engines are looking for your website and blog to continually add relevance, authority and good quality in-bound links.</p>
<p>Furthermore, once you start to receive high ranking for popular keywords, your competitors will also be attempting to leapfrog you in the rankings.</p>
<p><strong>Target Potential Customers</strong><br />
Always target Google, and continue to use Google as a focus, for all your <strong>SEM (Search Engine Marketing)</strong> but never forget there is a target audience waiting for you on other search engines and directories such as Yahoo, MSN, DMOZ, AllTheWeb, Ask, Alta Vista and AOL, to name a few.</p>
<p>The Internet is global but don’t forget local business is as important, and in some cases easier to convert. Local search strategies should include geo-targeted paid search and natural search engine optimisation campaigns. Geo-targeted keywords restrict campaigns to consumers in specific areas where your company is looking to improve its reputation and increase sales. Include ‘landing pages’ that are specific to campaigns and promote single products and services to increase conversion rates.</p>
<p><strong>Website Traffic Analysis</strong><br />
All focused internet marketing and website development activity will need to be analysed if you are to maximise the results.  The more information you can gather using website traffic analysis, the better.  Many traffic analysis software programs are free.  But many of these programs offer very little in the way of useful information.</p>
<p>We offer clients a free website stats program by AWstats but employ a much more powerful tool for serious in depth analytics.</p>
<p><strong>Internet Marketing Plan</strong><br />
Finally, it is very important to have an internet marketing plan that you can  refer to, whether you undertake the work yourself or outsource to an internet marketing consultancy such as <a title="Internet Marketing with Buzzin Fly" href="http://www.buzzinfly.co.uk/buzzin-fly-internet-marketing" target="_blank">Buzzin Fly</a>.</p>
<p>An internet marketing plan should set out the aims and goals of the program.  I also recommend a quarterly meeting that should discuss the program and provide results and recommendations for the next quarter.</p>
<p>2009 is going to be a difficult year for many companies, especially small businesses and SMEs.  But if you are looking for more revenue consider an internet marketing strategy as an  essential part of your marketing budget spend.</p>
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		<item>
		<title>How to Check Web Shops for Basic Security</title>
		<link>http://www.generatesuccess.co.uk/how-to-check-web-shops-for-basic-security/80</link>
		<comments>http://www.generatesuccess.co.uk/how-to-check-web-shops-for-basic-security/80#comments</comments>
		<pubDate>Tue, 18 Nov 2008 18:44:19 +0000</pubDate>
		<dc:creator>MJ Ray</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[Fraud]]></category>
		<category><![CDATA[IT Systems]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[Website Design]]></category>
		<category><![CDATA[Website Development]]></category>
		<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[certificate]]></category>
		<category><![CDATA[credit card]]></category>
		<category><![CDATA[payment]]></category>
		<category><![CDATA[ssl]]></category>
		<category><![CDATA[web shop]]></category>
		<category><![CDATA[whois]]></category>

		<guid isPermaLink="false">http://www.generatesuccess.co.uk/?p=80</guid>
		<description><![CDATA[I just had a very nice chat on the phone with a man whose first attempt at online shopping seemed to have resulted in a fraudster using his card to buy mobile phone top-ups.  I don&#8217;t understand why he called us (it wasn&#8217;t one of my web shops), but I hope I did the [...]]]></description>
			<content:encoded><![CDATA[<p>I just had a very nice chat on the phone with a man whose first attempt at online shopping seemed to have resulted in a fraudster using his card to buy mobile phone top-ups.  I don&#8217;t understand why he called us (it wasn&#8217;t one of my web shops), but I hope I did the right thing by directing him back to his credit card company&#8217;s fraud department.</p>
<p>While I was talking to him, I was checking the shop he had problems with.  I wouldn&#8217;t have bought from it.  Here&#8217;s how I checked it:-</p>
<h3>1. Check the Page</h3>
<p>Open the front page of the site in one browser window and then use another window to get to a page that ought to be secure (the payment/checkout page is my usual one).  Look at them both.  Do either of them show any logos from well-known payment (Barclays, RBS, Protx, &#8230;) or security-checking services (thawte &#8211; who else?)?  That&#8217;s not entirely reliable, but it&#8217;s usually a good sign because those companies attack people using their marks without permission.</p>
<p>Look at the payment/checkout page &#8211; does the address in the address bar start &#8220;https&#8221;?  If so, is the padlock in the browser status bar (usually bottom right) closed?  That usually means it&#8217;s encrypted with a Secure Sockets Layer (SSL) certificate.</p>
<h3>2. Check the Certificate</h3>
<p>Open the certificate details.  In Firefox-based browsers, double-click the padlock, then click the &#8220;View Certificate&#8221; button.  Then pick &#8220;Subject&#8221; in the second list box.  Usually, it looks like this:-<br />
<div id="attachment_78" class="wp-caption alignnone" style="width: 282px"><a href="http://www.generatesuccess.co.uk/files/2008/11/cert-basic-half.png"><img src="http://www.generatesuccess.co.uk/files/2008/11/cert-basic-half.png" alt="screenshot" width="272" height="281" class="size-medium wp-image-78" /></a><p class="wp-caption-text">Basic Certificate Screenshot</p></div><br />
in that case, as long as the &#8220;CN&#8221; (common name) is the webserver you thought you were using and the &#8220;O&#8221; (organisation) and country code (C) make sense, then there&#8217;s nothing wrong.</p>
<p>Some shops now use Extended Validation certificates and give a bit more information.  Here&#8217;s one from a train company:-<br />
<div id="attachment_79" class="wp-caption alignnone" style="width: 282px"><a href="http://www.generatesuccess.co.uk/files/2008/11/cert-plus-half.png"><img src="http://www.generatesuccess.co.uk/files/2008/11/cert-plus-half.png" alt="screenshot" width="272" height="281" class="size-medium wp-image-79" /></a><p class="wp-caption-text">Extended Validation Screenshot</p></div><br />
In addition to the CN and O, it shows Organisational Unit (OU), Location (L), State (ST) and also other address parts and company number that Firefox doesn&#8217;t display neatly.  This is a bit more reassuring, but also a lot more expensive for the shop owner (around 20 times more, last I checked), so I don&#8217;t blame shops for not using them.</p>
<h3>3. Check the Registrations</h3>
<p>By this point, the payment processing and actual transaction are looking pretty good.  Finally, I check the recipient.  Find the business details on the web shop.  Does it include a geographic address?  If it contains a company registration number, look it up on the <a href="http://www.companies-house.gov.uk/">Companies House</a> website.</p>
<p>Then I find the business details on the domain names &#8211; you can <a href="http://www.coolwhois.com/">use CoolWhois to look up domain names</a>. If any of the addresses or numbers don&#8217;t match (Website, SSL Certificate, Whois), then I call them to ask why their website says they&#8217;re based in Bristol but their domain name is registered to Bolton.  If they don&#8217;t answer messages, or &#8211; worse &#8211; the domain name says &#8220;Non-trading Individual&#8221; and the address has been omitted from the public listing, I give up on them and look for another shop.  There&#8217;s no point securely paying someone that you can never reach if there&#8217;s a problem.</p>
<h3>4. Buy Stuff and Check the Statements</h3>
<p>All being well, I then buy stuff and check my credit card statement each month before I pay it.  I think any web shop owner (or webmaster &#8211; I help some people with this sort of thing) should be taking care of the basics above.  Do your shops measure up?</p>
<p>Despite the above checks, I can only remember not buying something online once in the last year.  A couple of times, I&#8217;ve worked through the above steps and it&#8217;s changed which shop I bought from &#8211; and I&#8217;m pretty sure it saved me from losing £400 on one purchase.</p>
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		<title>Spammers Silenced by Service Suppliers</title>
		<link>http://www.generatesuccess.co.uk/spammers-silenced-by-service-suppliers/76</link>
		<comments>http://www.generatesuccess.co.uk/spammers-silenced-by-service-suppliers/76#comments</comments>
		<pubDate>Fri, 14 Nov 2008 13:51:49 +0000</pubDate>
		<dc:creator>MJ Ray</dc:creator>
				<category><![CDATA[Business funding]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Fraud]]></category>
		<category><![CDATA[IT Systems]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[Spam]]></category>
		<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[costs]]></category>
		<category><![CDATA[disconnected]]></category>
		<category><![CDATA[hosting]]></category>
		<category><![CDATA[mccolo]]></category>
		<category><![CDATA[volume]]></category>

		<guid isPermaLink="false">http://www.generatesuccess.co.uk/spammers-silenced-by-service-suppliers/76</guid>
		<description><![CDATA[Maybe, like me, you&#8217;ve noticed that you&#8217;ve had less junk email this week and you&#8217;ve been wondering why.  News sites are reporting that a large spammer-friendly hosting service in California has been disconnected by its service providers after they were sent evidence about its activities.  (Check out the &#8220;Next&#8221; links on the report [...]]]></description>
			<content:encoded><![CDATA[<p>Maybe, like me, you&#8217;ve noticed that you&#8217;ve had less junk email this week and you&#8217;ve been wondering why.  News sites are <a href="http://voices.washingtonpost.com/securityfix/2008/11/major_source_of_online_scams_a.html">reporting</a> that a large spammer-friendly hosting service in California has been disconnected by its service providers after they were sent evidence about its activities.  (Check out the &#8220;Next&#8221; links on the report to see how the story develops.)</p>
<p>For the technically-minded, <a href="http://www.debian-administration.org/users/simonw/weblog/288">Changes in Spam Levels this week Posted by simonw</a> illustrates the level of disruption and may grow an interesting discussion from server managers &#8211; it seems the reduction is less than the 75% reported in some news services, but still significant.</p>
<p><strong>This is great news for all good internet users.</strong>  It&#8217;s disappointing if the spam hosting service won&#8217;t have to pay any of the costs they&#8217;ve inflicted on other computer users in some way.  The only practical negative that I&#8217;ve noticed so far is that much of the stopped spam was pretty easy to identify and filter out, so the reduction in spam reaching my &#8220;unsure&#8221; mailbox hasn&#8217;t been anything like 50%.  Still, less spam hitting the filters means less computer power used, which means less electricity and network data transfer used, which means <strong>lower costs</strong> for us.  Yippee!</p>
<p>And finally, I smiled at this comment over on <a href="http://www.webmasterworld.com/foo/3785412.htm">the WebmasterWorld discussion</a>:-</p>
<blockquote><p>&#8220;Our spam email has dropped so much in the past 2 days that I was beginning to wonder if there was something wrong with our email accounts.&#8221;</p>
</blockquote>
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		<item>
		<title>Webmaster Jargon for Website Owners</title>
		<link>http://www.generatesuccess.co.uk/webmaster-jargon-for-website-owners/75</link>
		<comments>http://www.generatesuccess.co.uk/webmaster-jargon-for-website-owners/75#comments</comments>
		<pubDate>Thu, 13 Nov 2008 06:42:28 +0000</pubDate>
		<dc:creator>MJ Ray</dc:creator>
				<category><![CDATA[Accessibility]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[IT Systems]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[Start Up]]></category>
		<category><![CDATA[Website Design]]></category>
		<category><![CDATA[Website Development]]></category>
		<category><![CDATA[analytics]]></category>
		<category><![CDATA[expat-like]]></category>
		<category><![CDATA[jargon]]></category>
		<category><![CDATA[site owner]]></category>
		<category><![CDATA[terms]]></category>
		<category><![CDATA[web]]></category>
		<category><![CDATA[webmaster]]></category>
		<category><![CDATA[website]]></category>
		<category><![CDATA[xhtml]]></category>

		<guid isPermaLink="false">http://www.generatesuccess.co.uk/webmaster-jargon-for-website-owners/75</guid>
		<description><![CDATA[I wrote to a site owner last week and I thought I was writing to a webmaster.  The site owner complained about some of the jargon and, while explaining who I thought I was writing for, I explained some of it because I think more website owners might benefit from these three explanations:-
&#8220;Expat-like terms&#8221; [...]]]></description>
			<content:encoded><![CDATA[<p>I wrote to a site owner last week and I thought I was writing to a webmaster.  The site owner complained about some of the jargon and, while explaining who I thought I was writing for, I explained some of it because I think more website owners might benefit from these three explanations:-</p>
<p>&#8220;Expat-like terms&#8221; &#8211; made available in a way that is freely sharable, modifiable and redistributable, similar to the Expat software package, whose terms are published at http://www.jclark.com/xml/copying.txt &#8211; this is often used as a clear, simple example for encouraging wide distribution of electronic resources (software).</p>
<p>&#8220;clandestine Google Analytics&#8221; &#8211; Google Analytics is a service from Google, Inc for tracking users through a website in various ways.  I believe the Data Protection Act means that English websites should obtain informed consent from users by publishing a Privacy Policy on their site which discloses what the GA service will be used for and linking through to GA&#8217;s own Privacy Policy.  Some websites attempt to run Google Analytics on users&#8217; computers without explaining why and without any Privacy Policy.  That is what I mean by &#8220;clandestine&#8221;.</p>
<p>&#8220;valid xhtml&#8221; &#8211; validating against the eXtensible HyperText Markup Language standards published by the World Wide Web Consortium (W3C) &#8211; the underlying language of the web.  There is a test service provided at http://validator.w3.org/ and passing it is a key stepping stone towards making an accessible website. There&#8217;s not really such a thing as &#8220;invalid xhtml&#8221; &#8211; if it doesn&#8217;t pass validation, it&#8217;s not xhtml.  So I guess I&#8217;m guilty of using a tautology sometimes &#8211; sorry about that.</p>
<p>Is it worthwhile knowing those three phrases?  Are there other key technical phrases which you think site owners should know?</p>
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		<slash:comments>9</slash:comments>
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		<title>Why Are You Distributing Leaflets?</title>
		<link>http://www.generatesuccess.co.uk/why-are-you-distributing-leaflets/74</link>
		<comments>http://www.generatesuccess.co.uk/why-are-you-distributing-leaflets/74#comments</comments>
		<pubDate>Wed, 29 Oct 2008 16:46:29 +0000</pubDate>
		<dc:creator>MJ Ray</dc:creator>
				<category><![CDATA[Blogging]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[SEM]]></category>
		<category><![CDATA[Spam]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[delegates]]></category>
		<category><![CDATA[leaflet]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[pack]]></category>
		<category><![CDATA[printing]]></category>

		<guid isPermaLink="false">http://www.generatesuccess.co.uk/why-are-you-distributing-leaflets/74</guid>
		<description><![CDATA[Like all visitors to the Listening to the Social Entrepreneur conference, my pack included a leaflet from a university research centre.  Today it popped up on the top of my in-tray while I was making a concerted effort to clear it.  The leaflet is a description of the research centre, but it included [...]]]></description>
			<content:encoded><![CDATA[<p>Like all visitors to the <a href="http://www.news.software.coop/listening-to-the-social-entrepreneur/215/">Listening to the Social Entrepreneur</a> conference, my pack included a leaflet from a university research centre.  Today it popped up on the top of my in-tray while I was making a concerted effort to clear it.  The leaflet is a description of the research centre, but it included a web address, so I visited that website.  It contained essentially the same information and nothing else.  What was the point of that?  I already had their contact details in the attendee list.  How much did these leaflets cost?</p>
<p>In general, it&#8217;s a little disappointing when you get a &#8220;null pointer&#8221; from a private company, but it&#8217;s particularly annoying from a university.  University mistakes like &#8220;technology transfer programmes&#8221; (that stop software becoming free software available to social enterprises) are justified by a need to get more money &#8211; but clearly this particular university has money to waste.  How about others?</p>
<p>If there was a way to subscribe to email or blog news of their research publications, I probably would have subscribed.  Instead, I&#8217;ve just ranted here (without rewarding them with a link) and now I&#8217;m going to recycle the flier. I&#8217;ll probably have forgotten the three-letter acronym by next week.  It&#8217;s simply bad marketing.  It&#8217;s paper spam.  Please, if you are putting things into conference handout packs, ask yourself why?  What are you hoping to get out of it?  How are you going to measure its success?</p>
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		<slash:comments>1</slash:comments>
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