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I just had a very nice chat on the phone with a man whose first attempt at online shopping seemed to have resulted in a fraudster using his card to buy mobile phone top-ups. I don’t understand why he called us (it wasn’t one of my web shops), but I hope I did the [...]

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Maybe, like me, you’ve noticed that you’ve had less junk email this week and you’ve been wondering why. News sites are reporting that a large spammer-friendly hosting service in California has been disconnected by its service providers after they were sent evidence about its activities. (Check out the “Next” links on the report [...]

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I wrote to a site owner last week and I thought I was writing to a webmaster. The site owner complained about some of the jargon and, while explaining who I thought I was writing for, I explained some of it because I think more website owners might benefit from these three explanations:-
“Expat-like terms” [...]

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According to a recent article, 6 Common Website Mistakes That Cost Money are:

1. JavaScript or other crawler-unfriendly navigation that may impede indexing

This one is best avoided at design-time, by including Web Content Accessibility Guidelines 1.0 Level A in the design brief, but if you’ve ended up with JavaScript-based navigation on your site (check by doing [...]

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The Institute of Directors (IoD) has announced it has setup in partnership with Microsoft to offer its members in the UK a subscription-based version of Microsoft’s CRM (Customer Relationship Management).
The IoD has 52,000 members in the UK, many of them small to medium businesses who will be able to use this service at a reduced [...]

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