Generate Success

The Communication Workers Union (CWU) have voted in favour of national action which will cause large scale disruption for all business sectors across the UK and may already be causing delays to posted items in some areas already.

The Royal Mail is including daily news on service information for customers.

The Royal Mail has lost business to other companies delivering parcels and also due to the increased use of emails over letters. As part of a cost-cutting process I always recommend a business review how it can save money in postage by simply using email to send such things as invoices and make electronic payments instead of sending cheques.

Once you have paid your internet service provider (ISP) and broadband services, emails are free to use, more environmentally-friendly and for the period of postal workers industrial action, will be, more than ever before, a better way to do business.

So, it goes without saying, during the forthcoming postal strike you will be able to generate success and manage your business more effectively if you can avoid relying on the Royal Mail to send and deliver your letters or parcels.

Here is a list of things to consider while the Royal Mail postal service suffers disruption:

• Use email or telephone rather than sending letters

• Use other companies to deliver parcels

• Where possible, pay bills online or at banks, building societies and Post Offices as late payment due to mail being undelivered may result in charges

• Where possible do not rely on receiving post & let your customers know how the industrial action may affect your service or payment.

• Keep communication channels open with all your customers & let them know of any possible delays

To help generate business success, use this latest disruption in the postal service to consider ways in which you can cut costs and be less affected by further industrial action and postal disputes in the future.